Frequently Asked Questions

If you have more questions after checking out our FAQs, please reach out to the Mary's team.

HOW DO WE GET SOME GOODIES?

1. Visit us at 805 Front Rd (parking is on Bouffard). We keep our freezer stocked with staples like bagels, tortillas, naan, muffins, and brownies. You'll also get to pick from all the special treats in our display case, like cupcakes, donuts, pies & more.

2. Place an order online, and pick it up in store or have it delivered to your doorstep on Fridays. 

HOW DO I PLACE AN ORDER?

Visit our Order Online page to start shopping for delicious bagels & goodies. For custom requests or to add on special goodies, please email us.

WHEN WILL MY PICKUP ORDER BE READY?

After placing an order, please allow 1-4 days for us to prepare your order. We will reach out to you when your order is ready for pickup. 

FREE DELIVERY FRIDAYS

We deliver on Fridays to LaSalle, Windsor & Tecumseh between 4-8pm. Delivery is free for orders over $50 (or a $7 delivery charge). Please select delivery at checkout and your order will be delivered that Friday. Orders must be placed by Tuesday at midnight to guarantee same week delivery. Same week delivery cannot be guaranteed for orders placed with short notice. 

WHAT INGREDIENTS DO YOU USE?

All our products are 100% gluten-free, grain-free (no wheat, corn, rice, oats, etc), dairy-free (no milk, cream, butter, cheese, etc.), refined sugar-free (no white/brown/icing sugar, corn syrup, rice syrup, etc.), processed oil free (no canola, peanut, sunflower, safflower, vegetable oil, etc.), legume-free (no peanuts, cashews, soy, chickpeas, etc.), nightshade-free (no potato, tomato, etc.), and no preservatives or artificial colours. 

Instead of wheat flour we use nut based flours and various resistant starches (almond flour, coconut flour, cassava flour, tapioca, arrowroot flour, etc.). Instead of processed sugars we use organic pure maple syrup, organic raw honey, organic dates/fruit and organic coconut sugar. Instead of dairy and refined oils, we use coconut cream, made-from-scratch nut mylks and nut butters, organic virgin coconut oil and organic extra virgin cold-pressed olive oil. Instead of artificial colours, we use foods like beets, purple sweet potato, turmeric and spirulina.

We use organic and local ingredients whenever possible. Everything is made from scratch in house, to make sure it is the best - even our chocolate, our sprinkles, and our ice cream base is made in house! 

DO YOU HAVE PALEO, KETO, VEGAN, NUT-FREE, AIP OPTIONS?

All of our products are considered Paleo.

 

There are also many egg-free & vegan products and a few nut-free, school-safe and AIP items. We are 100% peanut free & cashew free. But since we use lots of other nuts in our bakery, even our nut-free items cannot be guaranteed 100% safe if you have a severe allergy to nuts other than peanuts or cashews. 

Since we use natural sweeteners like honey & syrup, and gut-healthy resistant starches like tapioca, our products are not considered keto. 

ARE YOU 100% GLUTEN-FREE (CELIAC-SAFE)?

Our bakery, equipment and products are completely gluten free. Our staff room is also gluten free to ensure no cross-contamination can occur. 

HANDLING & STORAGE

Because of our ingredients and lack of preservatives, our products should be refrigerated. If you're saving them for longer than 2-3 days, they should be frozen to maintain freshness. Bagels, pretzels & hamburger buns do best if they are frozen the day they are baked and reheated just prior to eating. 

SHIPPING

We have done some shipping tests, but due to the costs of shipping & the CFIA requirements we have decided not to offer shipping at this time.

If you still have some questions, please reach out to the Mary's team.