Frequently Asked Questions

If you have more questions after checking out our FAQs, please reach out to the Mary's team.

HOW DO WE GET SOME GOODIES?

1. Visit us at 805 Front Rd (parking is on Bouffard). We keep our freezer stocked with staples like bagels, tortillas, naan, muffins, and brownies. You'll also get to pick from all the special treats in our display case, like cupcakes, donuts, tarts & more.

2. Place an order online, and pick it up in store (give us a few days to make everything and we'll email you when it's ready). 

3. Come see us (and LOTS of other awesome local vendors) us at the Downtown Windsor Farmer's Market Saturdays from 8am-1pm. 

4. Visit one of our local retail partners across Windsor-Essex County.

WHEN WILL MY PICKUP ORDER BE READY?

After placing an order, please allow 2-4 days for us to prepare your order. We will email you when your order is ready for pickup. Please keep an eye on your junk email folder so you don't miss it. 

WHAT INGREDIENTS DO YOU USE?

All our products are 100% gluten-free, grain-free (no wheat, corn, rice, oats, etc), dairy-free (no milk, cream, butter, cheese, etc.), refined sugar-free (no white/brown/icing sugar, corn syrup, rice syrup, etc.), processed oil free (no canola, peanut, sunflower, safflower, vegetable oil, etc.), peanut, cashew, & soy-free and no preservatives or artificial colours. 

Instead of wheat flour we use nut based flours and various resistant starches (almond flour, coconut flour, cassava flour, tapioca, arrowroot flour, etc.). Instead of processed sugars we use organic pure maple syrup, organic raw honey, organic dates/fruit and organic coconut sugar. Instead of dairy and refined oils, we use coconut cream, made-from-scratch nut mylks and nut butters, organic virgin coconut oil and organic extra virgin cold-pressed olive oil. Instead of artificial colours, we use foods like beets, purple sweet potato, turmeric and spirulina.

We use organic and local ingredients whenever possible. Everything is made from scratch in house, to make sure it is the best - even our chocolate, our sprinkles, and our ice cream base is made in house! 

DO YOU HAVE PALEO, KETO, VEGAN, NUT-FREE, AIP OPTIONS?

All of our products are considered Paleo.

 

We also have many egg-free, vegetarian & vegan products (over 75% of our products are vegan!) and a few nut-free, school-safe and AIP items. We are 100% peanut free & cashew free. But since we use lots of other nuts in our bakery, even our nut-free items cannot be guaranteed 100% safe if you have a severe allergy to nuts other than peanuts or cashews. 

Since we use natural sweeteners like honey & syrup, and gut-healthy resistant starches like tapioca & cassava, our products are not considered keto. 

ARE YOU 100% GLUTEN-FREE (CELIAC-SAFE)?

Yes, our bakery equipment and products are completely gluten free. 

HANDLING & STORAGE

Because of our ingredients and lack of preservatives, our products should be refrigerated. If you're saving them for longer than 2-3 days, they should be frozen to maintain freshness. Bagels, pretzels & hamburger buns do best if they are frozen the day they are baked and reheated just prior to eating. 

SHIPPING

Sorry, we are not shipping our products at this time.

If you still have some questions, please reach out to the Mary's team.