FAQ

If you have more questions after checking out our FAQs, please reach out to the Mary's team.

HOW DO WE GET SOME MARY'S GOODIES?

You have a few options here:

#1. To get the best selection of our goodies, you can stop by and visit our storefront at 805 Front Rd. We keep our freezer stocked with staples like bagels, tortillas, naan, muffins, brownies, etc. You'll also get to see the special treats we have in our display case, like cupcakes, donuts, pies, & more.

#2. Another option is to place an order online, and pick it up in store (and add on some special goodies when you come!), or have it delivered right to your doorstep on Fridays, free of charge. You can still add on special items that you've seen us recently post on facebook or instagram - just email us after you place the order, and we'll add any extra items for you. 

HOW DO I PLACE AN ORDER?

Pop over to the Order Online page to start shopping for delicious bagels & goodies. For custom requests or to add on special goodies, please email us at mindfulbakehouse@gmail.com.

WHEN WILL MY ORDER BE READY?

After placing an order, please allow 1-4 days for us to prepare your order. We will reach out to you when your order is ready to arrange delivery or in-store pickup. 

DELIVERY/PICK UP

We deliver for free on Fridays to the LaSalle, Windsor & Tecumseh area between 4-8pm (usually 6-8pm) for orders over $40. Please select free delivery at checkout. Your order will be delivered the Friday after your order is ready. If your order is ready on Thursday, we'll deliver the next day. If your order is ready on a Saturday, your delivery will be at the end of the new week. Due to high volumes of orders, same week delivery cannot be guaranteed for orders placed with short notice. 

WHAT INGREDIENTS DO YOU USE?

All our products are 100% gluten-free, grain-free (no wheat, corn, rice, oats, etc), dairy-free (no milk, cream, butter, cheese, etc.), refined sugar-free (no white/brown/icing sugar, corn syrup, rice syrup, etc.), processed oil free (no canola, peanut, sunflower, safflower, vegetable oil, etc.), legume-free (no peanuts, cashews, soy, chickpeas, etc.), nightshade-free (no potato, tomato, etc.), and no preservatives or artificial colours. 

Instead of wheat flour we use nut based flours and various resistant starches (almond flour, coconut flour, cassava flour, tiger nut, tapioca and arrowroot flour, etc.). Instead of processed sugars we use organic pure maple syrup, organic raw honey, organic dates/fruit and organic coconut sugar. Instead of dairy and refined oils, we use coconut cream, made-from-scratch nut mylks and nut butters, organic virgin coconut oil and organic extra virgin cold-pressed olive oil. Instead of artificial colours, we use foods like beets, purple sweet potato, turmeric and spirulina.

We use organic and local ingredients whenever possible. Everything is made from scratch in house, to make sure it is the best - even our chocolate, our sprinkles, and our ice cream base is made in house! 

DO YOU HAVE PALEO, KETO, VEGAN, NUT-FREE, AIP OPTIONS?

All of our products can be considered Paleo (the tortillas do contain xanthan gum to make them more flexible, which may or may not be considered Paleo depending on which rules you follow).

 

There are also many egg-free & vegan products and a few nut-free, school-safe and AIP items. We are 100% peanut free & cashew free. But since we use lots of other nuts in our bakery, even our nut-free items cannot be guaranteed 100% safe if you have a severe allergy to nuts other than peanuts or cashews. 

Since we use natural sweeteners like honey & syrup, and gut-healthy resistant starches like tapioca, our products are not considered keto. 

ARE YOU 100% GLUTEN-FREE (CELIAC-SAFE)?

Our bakery, equipment and products are completely gluten free. Our staff room is also gluten free to ensure no cross-contamination can occur. 

HANDLING & STORAGE

Because of the type of ingredients and the lack of preservatives, our products should be refrigerated. If you're saving them for longer than 2-3 days, they should be frozen to maintain freshness. Bagels and pretzels do best if they are frozen the day they are baked and reheated just prior to eating. 

SHIPPING

We have received quite a few inquiries about shipping beyond the Windsor-Essex area and have even shipped out some test packages but due to our high volume of orders, the costs of shipping & the CFIA requirements we have decided not to pursue shipping at this time. Sorry!!

If you still have some questions, please reach out to the Mary's team.